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Digital Security Resources

Read more about Scam & Fraud Prevention Strategies to learn how to protect your personal information against scam and fraud attempts.

Read our Digital Security Best Practices to learn what steps you can take to protect yourself.

Useful Resources

Resources for Identity Theft

Federal Trade Commission (FTC) - The FTC offers help to victims. To file your case with the FTC Consumer Response Center call 1(877)IDTHEFT
Privacy Rights Clearinghouse (PRC) - 3100 5th Ave., Suite B, San Diego, CA 92103 (619) 298-3396
Identity Theft Resource Center - Lists local victim support centers
FBI Internet Crime Complaint Center
US Dept of Justice - Identity theft information
Identity Theft Survival Kit - (800) 725-0807
Social Security Administration - Report Fraud: (800) 269-0271

To Prevent Fraudulent Use of Your Checks:

  • CheckRite: (800) 766-2748
  • Chexsystems: (800) 428-9623
  • CrossCheck: (800) 843-0760
  • Equifax: (800) 437-5120
  • International Check Services: (800) 526-5380
  • SCAN: (800) 262-7771
  • TeleCheck: (800) 710-9898

To remove your name from mail and phone listings
  • Direct Marketing Association
  • Mail Preference Service: PO Box 9008, Farmingdale, NY 11735
  • Tele Preference Service: PO Box 9014, Farmingdale, NY 11735

Vision Bank Strives to Protect YOU!

What does Vision Bank do to assist in Preventing Fraudulent Activity happening to you?

Vision Bank cares about our customers and their lives. We also understand that for us to be a success, we rely on our ability to provide banking products in a secure manner as well as assisting in education to the customer regarding tips on securing login and password information and to offer awareness of potentially fraudulent activity.

Here are the measures Vision Bank strives to bring to our customers:
  • Vision Bank does not display your account numbers over the internet. Instead we ask that you choose a "pseudo" name for each of your online accounts. You may choose the pseudo name under the "Options" section of our Internet Banking service.
  • In order to access your accounts online, you must enter a unique username and password. We strongly recommend choosing a password of good strength and complexity while remaining memorable.
  • We use the latest encryption technology to ensure that your private information cannot be obtained. Encryption is a tool to rewrite information in code, which can be decoded at the proper destination with the proper "key" or password information.
  • Vision Bank believes in 3 Strikes and You're Out! If an unauthorized person attempts to login to a customer's Internet Banking account by guessing, the bank will automatically lock the account after 3 tries.
  • To further protect you, we use several different variances such as requiring at least an 11 character length password including Letters, Numbers, and Special Characters.
  • Vision Bank also restricts the past 4 previously used passwords on Internet Banking.
  • We also incorporate the use of a timeout feature that initiates after 10 minutes of no activity; the system will automatically log you out of your Internet Banking session.

These are just a few of the many security processes that Vision Bank incorporates to keep your information safe. Even though these are not 100% fool-proof, they will significantly increase the security of personal information, along with the use of good Antivirus and Malware software.

While Vision Bank does not offer support for PC Antivirus and Malware software programs, we do recommend that you use these types of software programs on your computer. Vision Bank is not responsible for damages related to third-party software incidents.

Vision Bank Adds More Security to Website

Vision Bank Changes Website Address to .BANK For Added Security for Customers

Vision Bank changed its website address to effective May 1, 2018. Bank email addresses also changed to We made this change to add more security for our customers.

The new website address will help protect against online attacks, such as phishing scams and cyber attacks.

Since Vision Bank is a verified member of the global banking community, we were approved for this website address change.
Online transactions and emails sent from the new address are more secure.

The address will continue to work for an extended period of time, but users will be directed to the new website address.
Bank email addresses with the address will continue to work for an extended period of time as well.

For more information about the updated website address, or other banking questions, please call us at 1-888-332-5132. Information for this article was gathered from